After-sales

Hitbox After-Sales Policy

For products purchased from platforms such as Amazon, eBay, Lazada, Temu, or AliExpress, please follow the respective platform's after-sales process using your order number.

If you purchased your product directly from the Hitbox official website (hitboxweld.com) and require after-sales support, please use the following options:

Online Support: Visit our website and use the online chat feature to consult with our after-sales team. Our customer service representatives are available 24/7 to assist you.
Email Support: You can also send your after-sales inquiries to our dedicated email address: marketinghitbox@hitboxweld.com.
We are committed to providing timely and effective assistance for all your after-sales needs.